Rules for
Privacy of Consumer Financial Information
Regulation S-P
Rule 9 -- Delivering Privacy and Opt Out Notices
How to provide notices. You must provide any
privacy notices and opt out notices, including short-form initial notices that
this part requires so that each consumer can reasonably be expected to receive
actual notice in writing or, if the consumer agrees, electronically.
Examples of reasonable expectation of actual
notice. You may reasonably expect that a consumer will receive actual notice
if you:
Hand-deliver a printed copy of the notice to
the consumer;
Mail a printed copy of the notice to the last
known address of the consumer;
For the consumer who conducts transactions
electronically, post the notice on the electronic site and require the consumer
to acknowledge receipt of the notice as a necessary step to obtaining a particular
financial product or service; or
For an isolated transaction with the consumer,
such as an ATM transaction, post the notice on the ATM screen and require the
consumer to acknowledge receipt of the notice as a necessary step to obtaining
the particular financial product or service.
Examples of unreasonable expectation of actual
notice. You may not, however, reasonably expect that a consumer will receive
actual notice of your privacy policies and practices if you:
Only post a sign in your branch or office or
generally publish advertisements of your privacy policies and practices; or
Send the notice via electronic mail to a consumer
who does not obtain a financial product or service from you electronically.
Annual notices only.
You may reasonably expect that a customer will
receive actual notice of your annual privacy notice if:
The customer uses your web site to access financial
products and services electronically and agrees to receive notices at the web
site and you post your current privacy notice continuously in a clear and conspicuous
manner on the web site; or
The customer has requested that you refrain
from sending any information regarding the customer relationship, and your current
privacy notice remains available to the customer upon request.
Example of reasonable expectation of receipt of
annual privacy notice. You may reasonably expect that consumers who share an address
will receive actual notice of your annual privacy notice if you deliver the notice
with or in a stockholder or shareholder report under the conditions in Rule 30d-1(f)
or Rule 30d-2(b) [Editor's note: Rules 30d-1 and 30d-2 were redesignated Rules
30e-1 and 30e-2,
respectively, at 66 FR 3734, 3759, Jan. 16, 2001.], or with or in a prospectus
under the conditions in Rule 154.
Oral description of notice insufficient. You
may not provide any notice required by this part solely by orally explaining the
notice, either in person or over the telephone.
Retention or accessibility of notices for customers.
For customers only, you must provide the initial
notice required by Rule 4(a)(1), the annual notice
required by Rule 5(a), and the revised notice required
by § 248.8, so that the customer can retain them or obtain them later in
writing or, if the customer agrees, electronically.
Examples of retention or accessibility.
You provide a privacy notice to the customer so that the customer can retain it
or obtain it later if you:
Hand-deliver a printed copy of the notice to
the customer;
Mail a printed copy of the notice to the last
known address of the customer; or
Make your current privacy notice available
on a web site (or a link to another web site) for the customer who obtains a financial
product or service electronically and agrees to receive the notice at the web
site.
Joint notice with other financial institutions.
You may provide a joint notice from you and one or more of your affiliates or
other financial institutions, as identified in the notice, as long as the notice
is accurate with respect to you and the other institutions.
Joint relationships. If two or more consumers
jointly obtain a financial product or service from you, you may satisfy the initial,
annual, and revised notice requirements of paragraph (a) of this
section by providing one notice to those consumers jointly.
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